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David Leng


Customade Group has announced a phased re-opening of the business following the temporary closure of sites in response to Covid-19. The group opened most of its sites on 4 May for order intakes and will phase in manufacturing over the next few weeks.


It is the first step in a stringent strategy, which has been developed to ensure the safety and wellbeing of all the group’s staff and customers during the pandemic. The initial re-opening will operate with a selected workforce to support customers’ immediate requirements and the group will steadily increase capacity in line with order volume.


The business will begin manufacturing existing orders for Duraflex, REAL Aluminium, Virtuoso Doors, and Atlas Roofs from 11 May and will commence manufacturing new orders from 18 May. It will manufacture existing orders for Rehau products from 18 May and new orders from 25 May. Existing orders for Eurocell, Halo and Veka products will be manufactured from 25 May and new orders will be manufactured from 1 June.


The group has implemented strict safety and social distancing measures throughout all sites to ensure the health and welfare of employees and customers. All employees who can work effectively from home will continue to do so.


David Leng, Customade Group’s chief executive officer, said: “We’ve spent the last few weeks developing robust plans to re-start the business in line with government guidelines. The health and wellbeing of our employees, customers and suppliers is our priority and we have implemented a series of strict safety protocols throughout the business to enable a safe and phased return to work. Existing orders will be managed first with production increasing steadily over the coming weeks to satisfy demand.


There is no doubt that this pandemic has affected lives and businesses in a way we’ve never seen before and we will be doing everything we can to support our valued staff, customers and suppliers during this challenging time. I’d like to thank everyone at Customade for making our re-start possible and all of our customers and suppliers for their patience and understanding.”


The group has also developed a fully managed business support package that enables customers to promote their business, generate and nurture leads and even price and measure windows remotely during the Covid-19 outbreak.














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