Trade Counters - As Some Close Branches, Glassolutions Opens Aberdeen Benchmark

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• Trade Counters - As Some Close Branches, Glassolutions Opens Aberdeen Benchmark

Glassolutions new 8,000sq.ft site on Girdleness Road  in Aberdeen, has quickly became a benchmark for all of the company’s other trade counters.

Glassolutions invested £80,000 in the new branch, including an interactive showroom, online ordering and staff training.

This lead to the trade counter being recognised for its commitment to its customers with a win in the trade counter of the year category at the G19 awards.

 “Winning this award is a fantastic recognition of everything the Aberdeen branch has achieved since it opened in May 2018.”

– Lisa Dunn 

Glassolutions Distribution Director

Sales up

"Footfall at the site rose by 100% in the first 15 months of business," continues Dunn. "This in turn translated into a 30% increase in sales as well as a double digit increase in material margins.”

Opening instead of closing

At a time when many glass suppliers are downsizing their physical presence in favour of operating solely online, Glassolutions chose to recognise that many of its customers valued being able to pop into one of its local branches, access face-to-face technical advice and build a relationship with their local team.

Gassolutions' Lisa Dunn adds: “We are constantly striving to provide our customers with the best quality products, the highest levels of service, and excellent technical support, and to have that hard work rewarded at the G19 Awards is a wonderful achievement.”

Picture: The Glassolutions team at G19.

www.glassolutions.co.uk

Article written by John Roper
15th January 2020

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