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Who Was The Most Famous Tradesperson?
Tradespeople are the backbone of every nation and they are doing the very jobs that keep our world running – but who is the most famous person to ply...
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Calling All Customers – Treat Trades Right
The experts at MyJobQuote.co.uk have been promoting proper etiquette amongst householders when dealing with tradespeople – so here’s what window installers and their mates in other trades should expect…including a nice cup of tea.
Your customer should offer clear communication making sure they have articulated their problem or task that they need your help with. As you know, the more details you receive, the better you can understand and provide a quote for the job.
You should be able to answer questions about the process, materials and timeline and the expected duration of the job, the noise levels, or whether any permits or inspections may be required.
The customer show make themselves accessible and available to answer any questions or provide additional information as and when needed. This will help to avoid any delays and misunderstandings.
Be respectful and courteous
This should go for both parties. A tradesperson should be treated like any other guest in the home. Tea or coffee should be offered as a show of appreciation. And to build rapport. However, ‘any chance of a cup of tea, love’ is not a good way to stay on good terms with you customer…wait until refreshments offers – and bring a flask just in case.
Customers should respect the tradesperson’s time and be mindful of their schedule to avoid any unnecessary delays. If there needs to be a reschedule, as much notice as possible should be offered.
Pets should be kept safe and out of the way. And if you happen to like dogs (or parrots) it is not your job to ofer snacks or playtime.
Fair and timely payments
Make sure you discuss payment terms upfront. You want to include the preferred payment method and when payment is due. The tradesperson should have provided a written estimate or a contract that outlines the scope of work, costs and payment schedule. Customers should agree the contract and the payment terms.
If a customer has any concerns about the quality of the work, they should address you directly before withholding payments.
Good work should be rewarded with a god customer review.
References
Customers will have compared tradespeople as is normal these days. You should be able to provide references and case studies via your website. Checking back in with a customer to ensure they are still happy with their job is a good way of being considered for then next job and to be recommended to friends and family.
Picture: There are things all installers should expect from their customers…including a nice cup of tea.
Article written by Cathryn Ellis
20th March 2025